Position Title: Lead Tour Guide
Job Type: Permanent/Full-time/Entry Level
Job Location Information:
Seminole Tribe of Florida
Big Cypress Indian Reservation
34725 W Boundary Rd.
Clewiston, FL 33440
Health Insurance includes dental and vision after one month; 401k after one year of employment.
Preferred qualifications for applicants are 3 to 4 years of experience giving tours and educational programs with an associate’s degree in a related field of study. . Must be willing to learn and study Seminole culture and history. Good appearance and pleasant speaking voice in order to communicate with the general public. Have a positive attitude about the museum and the STOF. Ability to work independently and work a flexible work schedule including evenings, weekends and holidays. Must have a valid Florida driver’s license. Seminole Tribal member or Native American preferred.
• Provides information about specific topics in Seminole culture and history, facilities and exhibits to visitors. Greets visitors, and invites visitors to sign guest register.
• Monitors visitors viewing exhibits, cautions persons not complying with museum regulations, distributes promotional materials, and answers questions concerning exhibits, regulations, and facilities.
• Provides leadership and guidance to the other tour guides, assist with project and be a leader to tour guides on these projects.
• This position reports to the Education Coordinator.
• ILLUSTRATIVE TASKS
o Greet and welcome tour groups upon their arrival at the museum.
o Present brief selected topics in Seminole culture and history to the visitors at scheduled and unscheduled times daily.
o Give guidance to the general public on the flow of traffic throughout the Museum and outside stations.
o Conduct a variety of tours in the museum and on the boardwalk for VIP’s, special visiting groups, the general public, etc.
o Answer both general and specific questions to the general public throughout the day.
o Announce and direct visitors to the Orientation Theater, introduce the visitor to the Museum and the Movie, and turn on the Orientation Movie.
o Deal skillfully with a diversity of visitors under a variety of circumstances.
o Continually be aware and keep informed about changes in the exhibits.
o Be the lead on tour projects assisting other tour guides with projects tasks.
o Make on the ground decisions about changes to guiding tours and be able to direct the other tour guides on those changes.
o Assist Education Coordinator with a schedule rotation of ongoing tour guide responsibilities
o Continually assess the needs of your follow tour guides and develop a suggested schedule of tour guide training
• KNOWLEDGE, SKILLS AND ABILITIES
o Knowledge of the Seminole Tribe of Florida culture and history or ability and desire to learn.
o Able to work independently and be project oriented.
o Ability to communicate in English both orally and in writing.
o Good appearance and pleasant speaking voice in order to communicate with the general public. Strong interpersonal skills.
o Ability to serve the Tribal community, the public and fellow employees with honesty and integrity.
o Ability to establish and maintain effective working relationships with the STOF tribal community, general public, co-workers and members of diverse cultural and linguistic backgrounds.
o Ability to work a flexible work schedule including evenings, weekends and holidays.
o Ability to speak comfortably before groups of people
o Ability to be a team leader
o Physically able to lead tours around the museum
o Enjoy interacting and comfortable meeting with other people
o Have a positive attitude about the museum and the STOF.
o Seminole Tribal member preferred.
Go to www.semtribe.com to download an application.
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