Visitor Services and Volunteer Manager, Providence Children’s Museum

Visitor Services and Volunteer Manager

Providence Children’s Museum is Rhode Island’s only museum especially for children, their parents and other care providers. Its mission is to inspire learning through active play and exploration. The Museum opened to the public in 1977 and serves 165,000 visitors a year. The Visitor Services and Volunteer Manager is primarily responsible for ensuring the quality of the visitor experience at the Museum. This full-time person supervises a team of five visitor Experience Coordinators, the Housekeeper and an AmeriCorps member; oversees the work of 30 - 50 volunteer and work-study student Play Guides and Admissions Staff; coordinates all volunteers who work in the Museum; and participates as a member of the education department and exhibits team in developing policies, procedures and plans for Museum exhibits and programs.

Qualifications include:

Dynamic team leader with strong communication skills. Reliable, flexible, detail oriented, able to multi-task. At least two years experience in a supervisory position and bachelor’s level degree or equivalent experience. Experience working with children and a passion for children’s playful learning. Excellent customer service skills. Bilingual (English/Spanish) a plus.

For more information go to: http://www.childrenmuseum.org/employment.